Platform Product Manager
Remote
Full Time
Experienced
Platform Product Manager (Remote)
Company Overview
For over 20 years, FoodChain ID has been a leader in the New Food industry, helping companies meet the rising demand for transparency, accountability, safety, and sustainability. Our services include Non-GMO Project verification, USDA Organic certification, BRC and SQF certification, and more. Today, more than 30,000 companies across 100+ countries rely on FoodChain ID to ensure product integrity and food chain safety and transparency—one client, one product at a time.
Role Summary
The Platform Product Manager is responsible for defining and driving the strategy, roadmap, and adoption of shared product capabilities that span multiple FoodChain ID solutions, including reusable agentic services, third-party integrations, and automation components. This role ensures cross-product consistency, improved leverage, technical feasibility, and commercial alignment while partnering closely with internal teams and external partners to deliver major features or additional modules that generate user value and business impact.
This role also includes responsibility for competitive analysis, go-to-market alignment, and gathering market intelligence that feeds directly into roadmap priorities.
This position is not responsible for day-to-day delivery or detailed backlog ownership; instead, it sets the vision and guides execution through collaboration with dedicated product owners, engineering, commercial teams, and functional stakeholders.
Reporting Structure
- Reports to: VP, Enterprise Solutions
- Emphasis: Product strategy and alignment (not program management or architecture)
Key Responsibilities
Strategy & Roadmap Leadership
- Conduct competitor and market analysis to identify opportunities and inform strategic direction.
- Own the high-level and mid-level roadmap for cross-product platform features that would be used across R&S, F4PLM, and F4PLM Labeling and other FCID products
- Run the Product Steering Committee and owns the representation of the DS roadmap externally and internally
- Define and prioritize initiatives based on customer needs, market trends, internal dependencies, and business impact.
- Ensure alignment across solution domains while coordinating timelines and expectations with vertical product managers.
Feature & Capability Development
- In coordination with other Product stakeholders, shape and prioritize reusable AI services, automation tools, and integration frameworks designed for use across multiple products.
- Provide clear inputs to product owners responsible for day-to-day delivery, backlog prioritization, and user stories.
- Ensure technical feasibility, consistency, and compliance in collaboration with engineering, architecture, and security teams.
- Partner with relevant teams to plan and evaluate pilots, early adoption programs, and phased rollouts of new features.
Customer & Market Engagement
- Partner with marketing and sales to shape go-to-market strategy, track competitive differentiation, and gather market insights.
- Collaborate with customers to gather feedback, validate needs, and demonstrate new platform capabilities.
- Support sales and commercial teams in positioning platform capabilities during commercial cycles.
- Coordinate with product marketing to align messaging and support launch planning for shared capabilities.
- Represent the company at trade events and industry forums as needed.
Cross-Functional Alignment & Compliance
- Collaborate with engineering, security, and IT stakeholders to ensure data privacy, governance, and security compliance requirements.
- Partner with product marketing, pricing analysts, and sales enablement to define strategy while retaining product ownership over pricing and messaging inputs.
- Lead early phases of SDLC across teams to ensure shared understanding of requirements and intended outcomes.
Performance Indicators
- On-time delivery of platform features and modules.
- User adoption and engagement for new offerings.
- Commercial impact and willingness-to-pay metrics for new offerings
- Effective use of instrumentation tools and analytics (e.g., R&S, F4PLM) to monitor feature adoption and guide decisions.
Qualifications
- Proven experience owning strategy and roadmaps for platform-level or shared product capabilities across multiple solutions.
- Conversational understanding of AI and automation use cases, with the ability to define product applications and partner with SME and engineering teams on feasibility.
- Relevant experience with SaaS go-to-market (GTM) planning, pricing, and lifecycle management.
- Experience defining and tracking product KPIs such as delivery timelines, adoption rates, and revenue contribution from commercial features.
- Demonstrated success leading cross-functional initiatives with stakeholders across engineering, security, marketing, and commercial functions.
- Strong knowledge of APIs, data pipelines, and third-party integration models.
- Background in food and beverage, supply chain, or process manufacturing preferred.
- Excellent communication skills with ability to collaborate across technical and non-technical stakeholders.
- Familiarity with data governance, regulatory, or security compliance frameworks (e.g., SOC 2, ISO 27001) in a product context.
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