Director, Consulting

Director, Consulting, Digital Solutions (Remote) 

Company Overview 

FoodChain ID was founded in 1996 as Genetic ID, a pioneer of the GMO food identification industry, now embraced worldwide. Their technical and business services rapidly expanded to serve clean labels, food safety, and sustainability claims through various verification and certification offerings and a robust suite of testing/business services that expedite food and agricultural exports.  

The company is at the vanguard of the New Food industry, providing expertise worldwide to navigate the requirements of an increasingly regulated food economy and technical services to support the demand for clean label standards.  

FoodChain ID assists food, feed, and agricultural companies, from the world’s leading brands to single local product producers and is at the forefront of the visibility and transparency revolution. They provide the knowledge, technologies, and tools necessary to meet the growing demand for higher transparency, accountability, safety, and sustainability.  

More than 30,000 companies in over 100 countries rely on their industry-leading solutions. They annually certify more than 3 million metric tons of agricultural product for social and environmental responsibility to the ProTerra standard while guiding export to all major markets.  

Globally, the company employs 750 people and is rapidly expanding.   

Berkshire Partners acquired the company in December 2020.  Berkshire Partners, a Boston-based investment firm, has made more than 130 private equity investments since its founding over 30 years ago. Berkshire Private Equity has developed sector experience in business services & technology, communications, consumer, healthcare, and industrials. The firm has a strong history of partnering with management teams to grow the companies in which it invests. 

Summary 

The Director, Consulting, Digital Solutions, provides global leadership across the Digital Consulting organization. The incumbent ensures high-quality, consistent, and efficient delivery of consulting services worldwide while driving operational excellence, financial performance, and a unified consulting methodology. 

The role will report to the VP of Services, Digital Solutions. 

Responsibilities 

Digital Consulting Delivery Services Leadership 

1. Provides leadership and oversight to the Americas/EMEA/APAC Digital Consulting Managers and Staff. 

2. Develops and executes a global Digital Services consulting strategy aligned with the Digital Solutions Customer Experience function. 

3. Leads global planning and execution for Digital Consulting KPIs, revenue and capacity forecasting, utilization tracking, staffing modeling, and continuous training and development of assigned staff. 

Services Revenue Delivery 

1. Ensures successful delivery of global implementation and consulting revenue targets. 

2. Maintains delivery of Digital Consulting services within margin target thresholds. 

3. Establishes global standards for Digital Consulting management and delivery. 

Team Leadership & People Development 

1. Leads professional development of regional Digital Consulting leaders and staff. 

2. Oversees global Digital Consulting planning, recruitment, onboarding, and training. 

3. Fosters a culture of accountability, collaboration, and continuous improvement. 

Client & Stakeholder Engagement 

1. Supports strategic relationships with clients and partners. 

2. Serves as an escalation point for complex client initiatives. 

Operational Excellence & Governance 

1. Drives global harmonization of Digital Consulting processes and tools. 

2. Leads cross-functional initiatives within Digital Solutions Customer Experience and ensures methodology compliance within Digital Consulting. 

3. Oversees Digital Consulting risk management and change management practices. 

Qualifications and Experience 

1. 10+ years of experience in consulting/professional services, including 5+ years in global leadership. 

2. 5+ years direct experience in Enterprise SaaS implementation, consulting, or managed services delivery. 

3. Experience with new product development, R&D, or Quality functions in a CPG, F&B, or related process industry is highly preferred. 

4. Hands-on experience with PLM, ERP, Recipe & Specification systems is highly preferred. 

5. Bachelor’s degree in IT, Computer Science, Information Systems, or Business, with an MBA or a similarly advanced degree in organizational leadership is preferred, but not required, if the candidate has sufficient demonstrable experience. 

Competencies, Knowledge, and Skills 

1. Strong leadership and communication skills. 

2. Strategic thinker with strong problemsolving capabilities. 

3. Skilled in change management and organizational transformation. 

4. Highly organized and capable of managing multiple global initiatives. 

5. Strong relationshipbuilding and influencing abilities. 

6. High learning agility and continuous improvement mindset. 

FoodChain ID, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources Department at [email protected].